Privacy Policy

1. Overview

Roleforge Atelier (“we,” “us,” or “our”) respects your privacy. This Policy explains how we collect, use, disclose, and safeguard information when you visit our website, enroll in classes, or contact the studio.

2. Information We Collect

• Account and contact information (name, email, phone).
• Enrollment details (courses viewed, selected, or purchased).
• Payment status metadata (processed by third-party providers; we do not store full payment card numbers).
• Technical data (IP address, device, browser, and basic analytics via cookies).
• Communications you send to us (messages, feedback, and support requests).

3. How We Use Information

• Provide and improve our coaching services and website experience.
• Process enrollments, scheduling, and communications.
• Prevent fraud, secure systems, and comply with legal obligations.
• Send service messages (confirmations, schedules). You can opt out of non-essential marketing at any time.

4. Cookies and Tracking

We use cookies to maintain sessions, remember preferences, and analyze site usage. You may manage cookies through your browser settings or our cookie banner. Disabling certain cookies may limit functionality.

5. Sharing of Information

We share information only as necessary with service providers (e.g., payment processors, email tools), subject to confidentiality and data protection obligations. We may disclose data to comply with the law or protect rights, property, and safety.

6. Data Retention

We retain information for as long as needed to provide services, resolve disputes, and meet legal requirements. When no longer necessary, we take reasonable steps to delete or de-identify data.

7. Your Choices

• Access, update, or delete your information by contacting us at [email protected].
• Opt out of marketing emails via the unsubscribe link.
• Manage cookie preferences via the banner or browser settings.

8. Security

We implement administrative, technical, and physical safeguards appropriate to the sensitivity of the data. No method is 100% secure, but we continually refine our controls.

9. Children’s Privacy

Our services are intended for adults and mature teens with parental consent. If we learn we collected information from a child without consent, we will delete it.

10. International Transfers

If you access our services from outside the United States, you consent to processing in the U.S., which may have different data protection laws than your jurisdiction.

11. Changes to This Policy

We may update this Policy from time to time. Material changes will be posted on this page with an updated effective date.

12. Contact

Questions? Email [email protected] or call +1 (323) 555-0198.